I was a big fan of the coupons myself, but since I wrote the post, I wasn't able to find them anymore. They were taken down from the website that I was going to and I wasn't sure about their legitimacy, so I stopped searching for them altogether.
I also noticed that CVS prices seemed a bit higher than before. I decided to do some comparison shopping and have noticed better prices at Target and Stop & Shop for the items that I used to buy at CVS. Remove the coupons and raise the prices and you lose a customer.
Well, now I'm not even sure if it was CVS who removed the coupons. I emailed CVS customer service and asked them to provide me with their official coupon policy. Below is the email response that I received with some minor edits.
Subject: Your CVS Response 05682301
Date: Sat, 31 May 2008 12:21:35 -0400
Thank you for taking the time to contact us. Your email has reached the CVS/pharmacy Customer Relations Department.
We apologize beforehand, but CVS/pharmacy does not distribute any of its policies in writing. Each store has a copy of the Corporate Coupon Policy. If any customer has a question regarding the usage of coupons, they should ask to speak to the Manager or Supervisor on duty at the time.
Based on this response, they refuse to provide a written coupon policy to customers. Customers must go to their local store and speak with whoever is in charge there.
In my email to CVS, I specifically asked if a letter dated March 24, 2008, that was allegedly written by OpSec Security Group, Inc. on behalf of CVS was a valid letter sent on behalf of CVS. They did not answer that question. A copy of that letter was left by an anonymous commenter on my February post. Well, that is my latest CVS coupon update. If I find out more, I'll let you know.
Anali's First Amendment © 2006-2008. All rights reserved.
This Post's Link
Print this post